Last month, we returned to some of the most interesting and controversial questions of the past year, each inspired by the Covid-19 pandemic. With the survey now complete, check out the infographic below to see how people’s opinions have changed. Here are the results:...
Poll: Is flying in your future?
It has been a long winter for many Americans. With spring right around the corner, the allure of air travel is in full bloom. Last month's survey asked readers of this newsletter about their plans to fly in the near future, their concerns traveling and what (if...
Lessons from the Healthcare Burnout Symposium 2022
I was heartened this week to see so many passionate and caring people gathered together to solve one of healthcare’s most pressing challenges: physician burnout. At the Healthcare Burnout Symposium #HBS22 held in San Francisco on Jan. 24 and 25, I had the opportunity...
Poll results: How should we deal with Omicron?
The January 2022 reader poll asked for opinions about the best ways to manage the highly transmissible variant, which now accounts for 99% of all new cases in the United States. Here are the results: My thoughts: The results of this survey align with the divided views...
Poll: Are you afraid of the Omicron variant?
Back in March 2020 at the onset of the pandemic, and again in April, I asked readers of this newsletter to quantify their concern over the novel coronavirus (SARS-CoV-2). The results showed a significant increase in worry from the first month of the pandemic to the...
Impersonalized medicine: An excerpt from the book ‘Uncaring’
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Poll results: If you were advising President Biden on healthcare
Throughout his presidential campaign and time in office, Joe Biden has made a lot of healthcare promises and outlined a wide variety of healthcare priorities for his administration. Anyone paying even the slightest attention to American politics knows Congress won’t...
Financing better care: Lessons from the HFMA annual meeting
“Change definitely will be happening. And change happening will be difficult.” That’s the message I delivered at the Healthcare Financial Management Association (HFMA) Annual Meeting in Minneapolis this week. As this year’s keynote speaker, I promised those in...
Healthcare rules that need to be broken: Lessons from PSTM21
Before I was a professor at the Stanford University Graduate School of Business or CEO at The Permanente Medical Group (Kaiser Permanente), I was a very proud, busy and highly satisfied plastic and reconstructive surgeon. Plastic surgery has for decades stood on the...
Survey: What are our biggest fears as patients?
It is common, when going to the doctor with a medical problem, to imagine the worst-case scenario playing out. Last month, leading up to Halloween, subscribers of my Monthly Musings on American Healthcare were asked what scares them most as patients. Here are the...









