“If you want to understand how to fix healthcare, listen to Robert Pearl: he knows.”

—Chip Heath

THE BIGGEST PROBLEM IN AMERICAN HEALTHCARE IS US.

Mistreated

Why We Think We’re Getting Good Health Care—And Why We’re Usually Wrong

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Praise for Mistreated

  • Mistreated is a brilliant and original analysis from one of medicine’s most insightful leaders. The doctor is in.

    Malcolm Gladwell bestselling author of David and Goliath
  • Mistreated is a power read, an incredible insight into American healthcare. Robert Pearl is a wonderful writer.

    Abraham Verghese, MD professor of medicine, Stanford University, and author of Cutting for Stone
  • If you want to understand how to fix healthcare, listen to Robert Pearl: he knows.

    Chip Heath coauthor of Switch and Decisive
  • Dr. Robert Pearl lays bare the shortsightedness of the broken U.S. healthcare system, why we resist better science, newer technology, and reform.

    Elisabeth Rosenthal editor in chief of Kaiser Health News
  • Pearl is a leader who transformed his own health system — he offers that experience to show everyone the way.

    Atul Gawande bestselling author of Being Mortal
  • Everyone — healthcare professionals and those who rely on them — should read this book and heed its advice. Now is our time to transform healthcare.

    John Chambers Executive Chairman, Cisco

About Mistreated

A Washington Post Bestseller by Robert Pearl, MD

The biggest problem in American healthcare is us.

Do you know how to tell good healthcare from the bad? As patients, we wrongly assume the “best” care is dependent mainly on the newest medications, the most complex treatments, and the smartest doctors.

Americans look for healthcare solutions in the wrong places. For example, hundreds of thousands of lives could be saved each year if doctors reduced common errors and maximized preventive medicine.

For Dr. Robert Pearl, these kinds of mistakes are a matter of professional importance, but also personal significance: he lost his own father due in part to poor communication and treatment planning by doctors. Consumers make costly mistakes too. We demand modern information technology from our banks, airlines, and retailers, but we passively accept last century’s technology in our healthcare.

Solving the challenges of healthcare starts with understanding these problems. Mistreated explains why subconscious misperceptions are so common in medicine, and shows how modifying the structure, technology, financing, and leadership of American health care could radically improve quality outcomes. This important book proves we can overcome our fears and faulty assumptions, and provides a roadmap for a better, healthier future.

Available in hardcover, ebook, and audiobook

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Mistreated: Why We Think We're Getting Good Health Care—and Why We're Usually Wrong

About Pearl

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Robert Pearl, MD

Dr. Robert Pearl is the former CEO of The Permanente Medical Group. Named one of Modern Healthcare’s 50 most influential physician leaders, Pearl is a professor at Stanford University School of Medicine and the Stanford Graduate School of Business. He is the author of the Washington Post bestseller Mistreated, host of the Fixing Healthcare podcast, and a regular contributor to Forbes.

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