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Financing better care: Lessons from the HFMA annual meeting
“Change definitely will be happening. And change happening will be difficult.” That’s the message I delivered at the Healthcare Financial Management Association (HFMA) Annual Meeting in Minneapolis this week. As this year’s keynote speaker, I promised those in...
Healthcare rules that need to be broken: Lessons from PSTM21
Before I was a professor at the Stanford University Graduate School of Business or CEO at The Permanente Medical Group (Kaiser Permanente), I was a very proud, busy and highly satisfied plastic and reconstructive surgeon. Plastic surgery has for decades stood on the...
ACOs: Proof of the power of medical culture
Accountable Care Organizations (ACOs) have been around for more than a decade—created with the idea that integrating care providers across settings (hospitals, primary care, specialty care, etc.) and aligning their financial incentives would lead to improved clinical...
Physician burnout is becoming a chronic disease
It began as an acute illness, sometime about a decade ago. Doctors, who had for centuries belonged to a proud and rewarding profession, were suddenly reporting a series of alarming symptoms: exhaustion, frustration and extreme hopelessness. Surveys indicated that...
It’s time to make primary care our nation’s primary specialty once again
Not all physician specialties are created equal, at least not in the United States. The relative pecking order of American doctors has, for decades, placed primary care (internal and family medicine) below interventional specialties like cardiology, orthopedics and...
Results Are In: The 2021 ‘Fixing Healthcare’ Survey
In this survey, the third of the Fixing Healthcare franchise, we asked listeners: "Which of medicine’s cultural issues are most concerning to you?" Options were based on insights and topics from the eight guests featured on season five of the Fixing Healthcare...
Lessons on physician well-being from the InnovatorMD World Congress
For decades, physician researchers and surgical superstars have been advancing medical science at a rapid pace, pushing the boundaries of innovation far beyond what previous generations thought possible. Breakthroughs in the diagnosis and treatment of heart disease,...
Culture of cleanliness: An exclusive excerpt from ‘Uncaring’
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Lessons On Diagnosing & Treating Physician Burnout
The burnout epidemic in American medicine impacts over half of all doctors. More than ever before, physicians report feeling anxious, isolated and dissatisfied at work. Doctors have so soured on their profession, that 70% of them would not recommend a career in...








