The U.S. Surgeon General has called isolation and loneliness a significant public health issue, comparing its impact to smoking 15 cigarettes a day. Though the problem has grown over decades, the COVID-19 pandemic intensified feelings of disconnection for millions of...
Poll: What are you thankful for?
Studies show that gratitude has profound effects on well-being, enhancing both mental and physical health. Over the Thanksgiving holiday, I asked you to reflect on the aspects of your life for which you are most appreciative. Here are the results: My thoughts: I...
Beyond process: Shifting to better health outcomes with GenAI
At the 2024 NCQA Health Innovation Summit in Nashville this week, I had the pleasure of joining the organization’s founder and president, Peggy O’Kane, for a fireside chat titled, “Not If But When: How AI Can Impact Health Care Quality for the Better.” This event was...
Breaking the monopoly: Reflections from HLTH 2024
American healthcare has become a “conglomerate of monopolies,” where a few players control the board and newcomers struggle to find space. This week, at HLTH 2024 in Las Vegas, more than 12,000 leaders from across the healthcare ecosystem came together to tackle these...
Lessons from the NAACOS 2024 Fall Conference
This week, I had the honor of delivering the opening plenary at the NAACOS 2024 fall conference in Washington, D.C., where over 1,000 leaders from across the country gathered to discuss the future of accountable care organizations (ACOs) and value-based care. As...
Poll: AI disclosures between doctors, patients
Today, 1 in 6 Americans are using artificial intelligence to answer medical questions. Clinicians, meanwhile, are relying on AI as a healthcare tool more and more. With that context, I asked readers to share their thoughts the responsibility of doctors to disclose...
The AI Revolution: Reflections From AHIP’s 2024 CX & Digital Health Forum
Yesterday, I had the privilege of addressing AHIP’s 2024 Consumer Experience & Digital Health Forum in Nashville, where more than 500 healthcare leaders, policymakers and innovators gathered to explore the future of American medicine. Throughout the second day of...
Poll: Presidential hopes for U.S. healthcare
Last month, I asked readers to weigh in on the election and how healthcare issues will influence the outcome. Here are the results: My thoughts: For two of the questions, readers viewed the middle ground as most likely, which I find both realistic and revealing....
Empowering Healthcare Through AI: Reflections From Charmalot
Today, I had the privilege of speaking at the Charmalot Conference in Washington, D.C., where I addressed an audience of forward-thinking entrepreneurs and clinicians. My keynote, “How AI Can Empower Patients & Doctors to Take Back Control of American Medicine,”...
A call to action at the 2024 Ending Clinician Burnout Global Summit
Clinician burnout is a growing crisis. In the United States, the most commonly proposed solutions—such as eliminating prior authorization requirements or reducing patient volumes—have not materialized and are unlikely to do so. For nearly a decade, frustrated and...









