The AI Revolution: Reflections From AHIP’s 2024 CX & Digital Health Forum

Yesterday, I had the privilege of addressing AHIP’s 2024 Consumer Experience & Digital Health Forum in Nashville, where more than 500 healthcare leaders, policymakers and innovators gathered [...]

Poll: Befriending AI?

I’m a fan of the podcast Hard Fork. On the show, host Kevin Roose took on a monthlong experiment, cultivating relationships with 18 companions generated by artificial intelligence. The results [...]